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Rick

The Netherlands

Change catalyst with 20+ years in CX, data analytics & leadership. Helps organisations solve complex challenges through strategic thinking & innovation. Passionate about customer-centricity and sustainable growth.

23

Apr

The Lagging Indicator of Effort

1 min read

16

Apr

Mistakes Are Ice: Learn to Glide

2 min read

09

Apr

The Weight of Grades

1 min read

02

Apr

The Truth Doesn’t Change

2 min read

26

Mar

Custodians of the Past or Stewards of the Future?

1 min read