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Rick

The Netherlands

Change catalyst with 20+ years in CX, data analytics & leadership. Helps organisations solve complex challenges through strategic thinking & innovation. Passionate about customer-centricity and sustainable growth.

12

Mar

The Hidden Cost of Hiding Mistakes

1 min read

05

Mar

You Don’t Need More Time, You Need Space

1 min read

26

Feb

Haste Slowly

2 min read

19

Feb

A Formula for Power

1 min read

12

Feb

Risk = Responsibility − Authority

1 min read