Rick

Rick

The Netherlands
Change catalyst with 20+ years in CX, data analytics & leadership. Helps organisations solve complex challenges through strategic thinking & innovation. Passionate about customer-centricity and sustainable growth.
07
Dec

The number one reason for being late

1 min read
30
Nov

Customers should not have to come up with solutions

1 min read
23
Nov

Without standards, everything is fine

1 min read
16
Nov

The Power of Curiosity Gaps

1 min read
09
Nov

Passion masks weakness

1 min read