Change catalyst with 20+ years in CX, data analytics & leadership. Helps organisations solve complex challenges through strategic thinking & innovation. Passionate about customer-centricity and sustainable growth.
09
Oct
25 things that sound like good advice but aren't
3 min read
02
Oct
You Are Your First Friend and Your Last Friend
2 min read
25
Sep
Your Problems of Today Were Already Your Problems of Yesterday
1 min read
18
Sep
It Is Not About How Many But About How Much
1 min read
11
Sep
Why Your Brain Tricks You into Oversimplifying Reality
