Change catalyst with 20+ years in CX, data analytics & leadership. Helps organisations solve complex challenges through strategic thinking & innovation. Passionate about customer-centricity and sustainable growth.
13
Nov
Ignite Potential, Don't Become a Crutch
1 min read
06
Nov
Prioritise Consistency over Intensity
1 min read
30
Oct
The Best of All Possible Worlds
2 min read
23
Oct
Making Money to Create, Not Creating to Make Money
1 min read
16
Oct
What You Think Others Think Matters More Than What They Think
