Change catalyst with 20+ years in CX, data analytics & leadership. Helps organisations solve complex challenges through strategic thinking & innovation. Passionate about customer-centricity and sustainable growth.
10
Dec
You Don’t Need Less “Gedoe” —You Need More Discipline
1 min read
03
Dec
Hate draws lines. Love dissolves them
1 min read
26
Nov
Misunderstanding Is Worse Than Not Understanding
1 min read
19
Nov
You don’t need to hate where you are to want to grow
