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Rick Mans

The Netherlands

Manager Citizen Experience at the City of The Hague. 20+ years in customer experience. Author of Already Ready. Writes Don't Mind Rick, a weekly 2-minute read on how you lead and decide.

23

Feb

Rate this from 1-10

2 min read

16

Feb

Don't ask questions

2 min read

09

Feb

Trust your ideas (but still kill them)

2 min read

02

Feb

Sometimes an idea should just not suck

1 min read

26

Jan

How to be lucky?

2 min read