Change catalyst with 20+ years in CX, data analytics & leadership. Helps organisations solve complex challenges through strategic thinking & innovation. Passionate about customer-centricity and sustainable growth.
21
Dec
Predicting the future
1 min read
14
Dec
Energy without direction is heat
1 min read
07
Dec
The number one reason for being late
1 min read
30
Nov
Customers should not have to come up with solutions
