Change catalyst with 20+ years in CX, data analytics & leadership. Helps organisations solve complex challenges through strategic thinking & innovation. Passionate about customer-centricity and sustainable growth.
24
Dec
10 Things Christmas Taught Me About Leadership
1 min read
17
Dec
Knowing isn't the problem, Doing is
1 min read
10
Dec
You Don’t Need Less “Gedoe” —You Need More Discipline