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Rick

The Netherlands

Change catalyst with 20+ years in CX, data analytics & leadership. Helps organisations solve complex challenges through strategic thinking & innovation. Passionate about customer-centricity and sustainable growth.

12

Feb

Risk = Responsibility − Authority

1 min read

05

Feb

The 2 Most Important and Simple Money Questions

1 min read

29

Jan

Black Box Thinking

1 min read

22

Jan

What Are You Really Afraid Of?

1 min read

15

Jan

Embracing the Polarity of Patience and Drive

1 min read